Version 2026-06-24
Account data (name, email, role, dealership), CRM data your dealership creates (leads, vehicles, emails, calendar events, tasks, credit applications), and operational metadata (IP address, device, login timestamps) used for security and audit.
To operate the CRM, deliver communications you initiate, provide support, ensure compliance, prevent fraud, and produce required regulatory and audit reports.
Authorized DriveNow administrators may access account activity, including the contents of emails and CRM records, strictly for the purposes listed above. Every access is logged with the administrator's identity and a timestamp, and is governed by the Terms of Service.
We share data only with subprocessors required to run the platform (hosting, email delivery, identity, payment processing) and with lenders you explicitly submit applications to. We do not sell data.
Account and CRM data is retained while your dealership is active and for a limited period after termination for legal and audit purposes, then deleted or anonymized.
You may request access, correction, export, or deletion of personal data at privacy@drivenowdirect.com.
Data is encrypted in transit and at rest. Access to production systems is limited to authorized personnel, audited, and reviewed.
We may update this Policy. Material changes will require renewed acceptance at next sign-in.