SMS Consent Policy
Last updated:
1. Program Description
By submitting forms through DriveNow Direct or providing your mobile phone number to a participating dealership, you expressly consent to receive SMS and text messages related to vehicle inquiries, financing opportunities, appointment reminders, and customer support from DriveNow Direct and authorized dealerships.
Consent is not a condition of purchase.
2. Message Frequency
Message frequency varies based on your activity and interactions with dealerships.
3. Message and Data Rates
Standard message and data rates may apply. Contact your wireless carrier for details about your plan. DriveNow Direct does not charge for messages.
4. Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message you receive. You will receive a confirmation that you have been unsubscribed and will not receive further messages unless you opt back in.
5. Help
Reply HELP to any message for assistance, or contact support@drivenowdirect.com or 713-302-1723.
6. Supported Carriers
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
7. Privacy & Data Usage
Phone numbers collected through DriveNow Direct are used solely for customer communications related to your inquiry and are never sold or shared with third parties for marketing purposes. See our Privacy Policy for full details.
8. TCPA Compliance
DriveNow Direct and participating dealerships are expected to comply with all applicable federal and state communication laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and CTIA messaging guidelines.
9. Contact Information
DriveNow Direct
Email: support@drivenowdirect.com
Phone: 713-302-1723
Mailing Address: 5151 Katy Freeway, Houston, TX 77007