Terms and Conditions
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1. Acceptance of Terms
By accessing or using DriveNow Direct, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the platform.
2. Description of Services
DriveNow Direct is a technology platform that facilitates communication, lead management, appointment scheduling, and financing application workflows between dealerships and prospective customers.
DriveNow Direct is not a lender, financial institution, credit bureau, insurance provider, or vehicle seller.
3. User Responsibilities
By using the platform, users agree to:
- Provide accurate information.
- Use the platform lawfully.
- Maintain account confidentiality.
Users agree that all information submitted through financing applications is truthful, accurate, and complete.
4. Account Security
Users are responsible for:
- Password security
- Protecting credentials
- Restricting unauthorized access to their account
5. Financing Disclaimer
DriveNow Direct does not make lending decisions and does not guarantee financing approval, interest rates, vehicle availability, or final transaction terms.
All financing decisions are made solely by participating dealerships and third-party lenders.
6. Communications Consent
By submitting forms through the website, users consent to being contacted by participating dealerships via phone calls, text messages, emails, and other electronic communications regarding vehicle purchases, financing opportunities, and appointment reminders.
Consent is not a condition of purchase.
Message and data rates may apply. Users may opt out of marketing communications at any time by following the instructions provided in the communication.
7. Dealer Responsibilities
Dealership users are solely responsible for complying with all applicable federal, state, and local laws, including consumer protection laws, financing regulations, privacy laws, TCPA requirements, and advertising regulations.
8. Prohibited Activities
The following activities are prohibited on the platform:
- Fraud
- Unauthorized access
- Reverse engineering
- Data scraping
- False applications
- Spam
- Any other illegal activity
9. Intellectual Property
All DriveNow Direct content, software, branding, logos, and technology remain the property of DriveNow Direct and are protected by applicable intellectual property laws.
10. Limitation of Liability
To the maximum extent permitted by law, DriveNow Direct shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform.
11. Privacy
Your use of the platform is also governed by our Privacy Policy, which describes how we collect, use, and protect information.
12. Changes to Terms
DriveNow Direct may update these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States.
14. Contact Information
For questions about these Terms, contact:
- DriveNow Direct
- Email: legal@drivenowdirect.com
- Phone: 713-302-1723
- Mailing Address: 3512 Dunvale Rd, Houston, TX 77073
